Strategic Advisor | Educator | Speaker | Coach
đź’» LinkedIn
Oct 2023- Jan 2025
Nov 2020- Sep 2023
Chief Design Officer Constant Contact
Led the evolution of Design for the digital marketing and automation platform helping millions of small businesses. Modernized the product experience by launching AI-driven features, which boosted key growth metrics and delivered exceptional value to our customers.
Executive Vice President, Design Rocket Companies
Responsible for shaping design, research, and brand experiences across consumer, B2B, and internal enterprise products, for the nation’s leading mortgage lender, supporting millions of users and visitors. Drove transformative initiatives in the lending and finance industry, contributing to record-breaking results.
Jun 2018- Oct 2020
GVP, Head of Design Truist
Established and led the integration of foundational design functions positioning Truist as a strategically differentiated leader following the largest banking merger since the 2008 financial crisis. Pre-merger, was the first Head of User Experience Design at SunTrust, elevating the design quality and competency across the enterprise.
Oct 2017- Jun 2018
Director, User Experience Design Polaris
Led the global UX design function across Polaris’ consumer, dealer, and enterprise platforms, driving digital transformation, delivering exceptional customer and business value, and advancing innovation across the company’s diverse product lines.
Nov 2014- Oct 2017
Design Principal 3M
Led a multidisciplinary design team across 3M’s Healthcare Business Group, focusing on product innovation and design excellence in complex digital ecosystems that leveraged AI in the form of advanced machine learning and natural language processing.
Aug 2013- Oct 2014
User Experience Architect Belk
Elevated omnichannel experience for the department store chain resulting in increased mobile and overall sales, with digital sales accounting for 100% of total gross margin dollar growth.
Nov 2012- Aug 2013
Usability Architect Office Depot
Led mobile design efforts for the 6th largest eCommerce company globally, bridging business strategy and user insights to deliver a recognized best-in-class mobile experience.